Sales Head of Department

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. is seeking to hire a Department Coordinator who will effectively coordinate field employees at our office in Dalton, Georgia. This individual will ensure that our services will meet or exceed the customer's satisfaction. Scheduling technicians to customer job sites and collecting, finalizing, and submitting job details for processing

Ensuring customer COD payments are collected prior to job completion

Continually ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing and voided tickets

Run, review and manage department reports to ensure the department is meeting customer expectations and commitments

Assist with billing paperwork and meeting customer billing document requirements

Assist field techs with technical/mechanical troubleshooting/problem solving

Provide accurate work orders and picking lists to the warehouse for inventory pulling

A minimum of 1 year experience in office administration, coordination or dispatching

Intermediate experience with Microsoft Office Suite

Dispatch or other high volume administration experience is a plus

Must have excellent communication skills and focused on customer service

Comprehensive medical, dental, and vision coverage - available your first full month

• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.