Shift Teller I

We are seeking a Teller to provide excellent customer service and process financial transactions accurately in accordance with bank policies and regulatory requirements.

Responsibilities

Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.

Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.

Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.

Balance drawer at the end of shift and report any outages to Teller Supervisor.

Qualifications

Customer service and cash handling experience

High school diploma or GED

Successful completion of teller essentials training program after hire

Strong communication skills with customers and co‑workers

Understanding of fraud indicators and ability to follow proper escalation procedures

Ability to manage multiple tasks and deadlines concurrently

Community engagement and desire to be involved

Benefits

Medical Plan

Prescription Drug Plan

Vision Plan

Flexible Spending Accounts (Healthcare & Dependent Care)

Life and AD&D Insurance

Disability Plans

Life Assistance Plan (EAP)

Multiple Supplemental Plans

Vacation and PTO

401(k)

ESOP

Employment Conditions

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. Frequent use of the telephone, computer and other office equipment is expected. The employee will typically be seated at their personal desk for most of the day. The role requires general supervision and the ability to work independently or as part of a team, with regular and reliable attendance and varying hours.

Equal Opportunity Employment

RCB Bank is an equal‑opportunity employer. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans' status, sex, national origin, physical or mental disability, or any other legally protected class.

Location

Oologah, 6695 E 400 Rd, Oologah, Oklahoma, United States of America

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