Night Innkeeper

Join to apply for the Reservations Manager role at The Doyle Collection .

Are you a hospitality professional with a passion for delivering exceptional guest experiences?

As our Reservations Manager , you will lead a dedicated team responsible for managing all aspects of guest reservations. Your expertise will ensure seamless booking processes, maximize occupancy and revenue, and maintain the highest level of customer satisfaction.

Oversee daily operations of the reservations department

Manage and train reservation agents to deliver outstanding service

Monitor and optimize room inventory

Proven experience in hotel reservations management or a similar role

Proficiency with hotel reservation systems and property management software (Opera Cloud would be a plus)

Free short and long term disability benefits

Paid Vacation, paid Holidays and Paid sick time

Free meals on duty as well as breakfast to get you started and all-day tea and coffee for the caffeine lovers

Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends

50% off food when dining with the Doyle Collection

In-house training team dedicated to your personal development

Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)

Wellness Perks and a free employee assistance program

The Dupont Circle Hotel in Washington DC is a luxury property located on Dupont Circle. Newly renovated, the hotel has 327 chicly styled and luxuriously appointed guest rooms, with 12 bespoke penthouse suites on the 9th floor. Home to Pembroke Restaurant and Doyle Bar, the property also offers almost 10,000 square feet of meeting and event space.

The Dupont Circle Hotel does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Full-time

Customer Service and Sales

Industries: Hospitality

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