Head of Operations Management (m/w/d)
$19 - $22 per hourTapestry Conshohocken
On-site
Pay or shift range: $Front Office
Full-Time
As a Operations Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards. Positioned at the hub of guest interaction, you will ensure a seamless arrival, stay, and departure experience. Provide the highest quality of service to guests at all times
Take reservations and manage room blocks and special requests
Monitor room availability and assist AGM/GM with yield management and restrictions
High school diploma or equivalent required; Strong leadership and team management skills
Flexibility to work varied shifts, including evenings, weekends, and holidays
Benefits (Full‑Time Associates Only)
Medical, dental, and vision insurance
Life insurance and short‑/long‑term disability options
Discounted room rates at Concord‑managed hotels
Training, development, and career advancement opportunities
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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