Systems Engineering Management Planning

About Us Queue is the world’s first fully autonomous robotic pharmacy. We transform sealed wholesale bottles into filled, verified prescription vials with zero human involvement. Our mission is to eliminate pharmacy wait times and enable pharmacists to focus on counseling and medication management, while patients receive prescriptions in 60 seconds or less, any time and anywhere.

About the Role You will architect a mission‑critical autonomous robotic system and influence decisions at the intersection of hardware, software, business, and customer needs. You will guide cross‑functional teams with a systems lens, using data‑driven analysis to sharpen execution. What You Bring System Architecture & Technical Leadership: Own end‑to‑end architecture, define requirements, interfaces, and performance budgets. Act as the technical integrator across hardware, software, controls, manufacturing, and operations. Resolve ambiguity through structured analysis and clear decision making. Balance performance, reliability, manufacturability, cost, and customer/unit‑economic constraints.

Build and maintain system‑level models for performance, throughput, reliability, and cost. Update assumptions and margins as manufacturing and field data evolve.

Design for high‑volume manufacturing and nationwide deployment, driving system‑level DFM/DFA. Design for variability, serviceability, logistics, and field reliability. Define V&V strategy, lead integration, bring‑up, FMEA, and root‑cause analysis. 6+ years of engineering experience on complex products, with a track record of shipping systems that carry real operational and economic consequences.

aerospace, automotive, medical devices, industrial automation) are welcome.

Experience planning and executing V&V campaigns for complex systems.

Fluency across hardware, software, controls, and operations, with deep knowledge in one or more of: electronics, embedded software, distributed software, mechatronics, or mechanical systems.

Ability to reason rigorously about cost, scaling, and unit economics.

First‑principles thinker who is data‑driven, decisive under uncertainty, and operates with high ownership and low ego.

Experience working directly with customers or regulators during development and delivery.

Hands‑on experience testing complex electromechanical and software systems in the lab or in the field.

Experience owning regulatory compliance activities (e.g., Do the Hard Things – Healthcare, hardware, and company building are all hard; Default is Now – Act immediately; What We Offer Competitive salary and early‑stage equity.

Opportunity to work on distributed systems, safety‑critical software, regulatory compliance, and real‑time hardware integration.