Client Support Services/Dispatcher (services)
Uloop Inc.
Job Description The Service Dispatcher supports field service repairs as part of a dispatcher and service coordinator team, reporting to the Service Manager. This role coordinates technician routing, customer appointments, and real-time schedule adjustments across the local service area.
Responsibilities Schedule field service appointments and coordinate technician dispatching.
Manage technician routes across the local service area.
Coordinate customer appointments and provide timely status updates.
Create, update, and maintain accurate work orders.
Handle service calls and assess priorities.
Monitor schedules and make real-time adjustments as service needs change.
Preferred Qualifications Entry-level experience in service dispatching.
High school diploma or equivalent.
Familiarity with Microsoft Office and customer relationship management systems.
Strong communication and multitasking skills.
Effective time management skills.
#J-18808-Ljbffr Uloop Inc.
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