Senior Client Service Rep

Founded in Paris in 1987 by Jean Touitou, A.P.C. (Atelier de Production et de Création) has become an internationally recognized French fashion house known for its understated elegance, exceptional craftsmanship, and timeless design. Originally celebrated for its iconic raw denim, A.P.C. now offers complete ready-to-wear collections, leather goods, accessories, and footwear for men and women—embracing effortless style and everyday luxury.

The Opportunity
As a Senior Client Advisor, you'll play a key leadership role in delivering an exceptional luxury shopping experience while supporting daily store operations and developing lasting client relationships. You'll serve as a brand ambassador, leading by example through A.P.C.'s selling ceremony while inspiring your team to achieve both personal and store go

als.This role is perfect for someone who thrives in luxury retail, loves building genuine client relationships, and enjoys mentoring others while driving business results.

What You'll Do Client Experience

Deliver exceptional client service through A.P.C.'s selling cere

mony.Build meaningful, long-term relationships with clients.

Develop and maintain a strong personal client book through CRM and clienteling tools.

Achieve individual and store sales goals.

Share expert knowledge of A.P.C.'s collections, craftsmanship, and styling.

Create personalized recommendations that exceed client expectations.

Support daily business strategies and contribute to overall store performance.

Leadership

Lead by example on the sales

floor.Motivate, coach, and inspire the team to achieve daily sales

goals.Reinforce selling standards and exceptional customer se

rvice.Assist with onboarding and training new team me

mbers.Help create a positive, collaborative, and high-performing culture.

Store Operations

Support the Store Manager in all aspects of daily oper

ations.Take ownership of the boutique when the Store Manager is

absent.Open and close the boutique following company proc

ndards.Assist with inventory management and loss prev

ention.Ensure operational excellence while maintaining an elevated shopping envir onment.

Qualifications
We're looking for someonewho has:

3+ years of retail sales experience, preferably in luxury or premium

fashion.1+ years of leadership or keyholder exp

erience.A passion for luxury retail and client

service.Strong communication and relationship-building

skills.A proactive, positive, and team-oriented

mindset.The ability to multitask in a fast-paced envi

ronment.Availability to work mornings, evenings, weekends, holidays, and inventory

events.Ability to lift up to 40 lbs and remain active on the sales floor for extended periods.

What We Offer

Competitive hourly pay

Monthly commission program

Paid Time Off

401(k) with Company Match

Career growth opportunities with an internationally recognized luxury brand

Comprehensive onboarding and continued development

Ready to Join A.P.C.?
If you're passionate about luxury fashion, exceptional client service, and building lasting relationships, we'd love to meet you.

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