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Senior Recruiter-Customer Experience

$180k - $240k

Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

Decagon’s Talent team partners directly with company leadership to shape org design, define what exceptional looks like, and hire the people who will shape our future. We’re Gen AI-native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world-class organization.

As a Senior GTM Recruiter, you’ll have ownership and autonomy in partnering closely with company leaders and building world class teams. Partner with company leaders and Co-Founders to help scale our GTM teams

Operate with a one team mindset in meeting bold team wide hiring goals

Have 8+ years of experience in a full-cycle recruiting role

An effective communicator and adept at building strong partnerships with stakeholders and candidates alike

Bring deep knowledge of the AI talent landscape and a network of top-tier candidates

Use data proactively to unblock hiring challenges and inform decision-making

180k - $240k + equity

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Vacancy posted 1 day ago
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