Customer Care Concierge I, Part-Time

we empower team members to support one another, lead with compassion, and to put residents first in everything we do. Our unique care model focuses on four pillars: Physical Fitness, Brain Fitness, Dining Experience, and Social/Spiritual Enrichment in order to provide high quality care tailored each resident's unique needs and lifestyle.As we work toward our goal of helping 10,000 residents Live Life on Purpose, every team member plays an important role in enriching the lives of seniors across our communities. At New Perspective, you'll find purpose, growth, and a supportive team that believes success begins with serving others!As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.Qualifications:High school diploma or equivalency preferredAbility to read, write, speak & understand the English languageEmpathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.Demonstrated computer skills and ability to interact with a variety of electronic devices.Ability to communicate effectively verbally and in writing using the English language.Preferred Qualifications:Previous experience working with seniors preferred and desire to serve and care for seniorsShift:PM Shift (2PM-8PM)2-3 days a week including weekendsWhen you join our team, you'll gain:Referral Bonus – Earn a bonus each time we hire a new team member referred by you.Flexible Scheduling – Partner with your manager to create your ideal schedule.Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Positive Impacts – You'll make a difference by helping seniors live life on purpose!Team Member Benefits & Perks*:Medical, Dental, & Vision Insurance401(k) with Company Match!Paid Time Off and HolidaysCompany-Paid Basic Life InsuranceVoluntary Short-Term DisabilityCompany-Paid Long-Term DisabilityHealth Reimbursement Account/Health Savings AccountFlexible Spending AccountsEducation assistance - up to $5,000 per calendar year!Leadership Development & Career AdvancementReal-time Access to Earned WagesReferral BonusesEmployee Assistance Program*Benefits vary by full-time, part-time, and PRN status.