Medical Office Support/ Receptionist

Medical Office Receptionist / Medical Office Specialist
Schedule:
MondayThursday: 7:45 AM 5:00 PM
Friday: 8:00 AM 1:00 PM
Pay: $20$30/hour
Position Overview
We are seeking an outgoing, organized, and patient-focused Medical Office Receptionist / Medical Office Specialist to support a growing mental health practice operating across two suites. This role is the primary point of contact for patients and plays a key part in front-office operations, scheduling, insurance coordination, and clinical support workflows.
The practice consists of 1 Psychiatrist and 2 Physician Assistants, serving patients ages 13 and up, with a mix of cash-pay (approximately 50%) and insurance patients.
Key Responsibilities

Greet patients and manage front desk operations professionally and efficiently
Schedule appointments and manage provider calendars
Handle new patient intake, registration, and documentation
Verify insurance eligibility and benefits
Support both cash-pay and insurance billing workflows
Communicate with pharmacies regarding prescriptions and refills
Answer phones, return calls, and respond to patient inquiries
Maintain accurate and timely documentation within EMR systems
Coordinate services related to TMS and Ketamine treatments
Work closely with clinical staff to ensure smooth daily operations
EMR & Systems Experience
AdvancedMD EMR experience required
Experience with Epic strongly preferred
Qualification

Previous experience as a medical receptionist or medical office specialist
Mental health office experience preferred but not required
Strong communication and customer service skills
Comfortable working in a fast-paced, patient-facing environment
Highly organized, dependable, and detail-oriented
Professional, friendly, and outgoing demeanor
Additional Details

No on-call responsibilities
No weekend work
Vacation time accrues up to 4 weeks, beginning after 3 weeks of employment
This position does not include benefits
Benefits:

~ Paid time off