Systems Engineering Contractor

Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. As part of the IT Group, theSystems Solutions & Adoption Lead works directly with internal clients across the firm, including individual engineers and scientists, offices, support roles, and leadership, to expand effective adoption and use of our IT Systems through promotion, training, adoption support, solution design, and practical enablement. A central focus of this role is driving awareness, training, and adoption of BOB, the firm's internal knowledge management hub, alongside our broader technology stack. This role identifies high value use cases, develops and refines prompts and agents, supports integration opportunities, and helps teams apply and adopt system capabilities in ways that improve how work is performed and information is used. The right candidate can identify and understand a need or problem, whether it belongs to an individual, an office, or the entire organization, and can identify, promote, and train internal clients on the best available solution. This role is responsible for ensuring that adopted solutions follow established governance and quality standards.based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in transportation. For the 4th year in a row, Moffatt & Nichol is Ranked #1 in Engineering News-Record for Marine & Port Facilities in the U.Additionally, our firm consistently ranks in the Top 100 Pure Designers in the US and the Top 50 Designers in International Markets.Moffatt & Nichol's professional staff includes engineers, planners, scientists and architects who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm’s hallmark in several primary practice areas – ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Adoption Strategy, Training, and CommunicationDevelop and execute adoption strategies that increase awareness, confidence, and repeat use of IT Systems and tools across teams and business functions. Design, present, and lead role-based training, workshops, and enablement content focused on practical business use.Create user guidance, playbooks, quick reference materials, and reusable examples that help employees use systems effectively.Business Solutioning and Use Case DevelopmentPartner with internal clients that include individual engineers and scientists, office staff, support roles, and leadership to identify pain points, document heavy workflows, and opportunities to improve how information is stored, found, analyzed, and reused.Provide best practice guidance to help teams use systems more effectively and consistently, and ensure solutions adhere to established design and governance standards.Serve as a resource for questions on tool usage, solution quality, and responsible use.Identify where AI capabilities can improve efficiency, consistency, knowledge access, decision support, and content reuse.We are looking for a well rounded IT generalist with working knowledge across multiple systems, who applies AI as one capability among several to help the firm streamline workflow and improve productivity.Platform Integration and Ecosystem AlignmentDevelop and maintain in-depth working knowledge of the broader enterprise technology stack and complementary tools in order to design sound, connected solutions.Apply working knowledge of APIs, connectors, and automation platforms to support the right solution approach in collaboration with technical partners.User Community and EnablementIdentify, engage, and organize citizen developers, power users, and champions across the organization.Help establish and sustain a user community, community of practice, or similar forum to share use cases, best practices, and lessons learned.Encourage responsible experimentation and reuse by helping business users move from isolated ideas to supported, repeatable practices.Build strong partnerships with technical teams, business leaders, and end users to support sustainable adoption.Governance, Measurement, and Continuous ImprovementPromote responsible IT Systems use, source awareness, validation, and practical governance in reusable assets and solution patterns.Track adoption, training reach, repeat usage, and solution success to understand where value is being created and where additional support is needed.Report on business impact, identify barriers to use, and recommend improvements to training, content, and rollout approaches.Review platform capabilities and user feedback on an ongoing basis to identify opportunities to improve enablement and solution quality.Support vendor relationships by providing user feedback and documenting firm needs in coordination with the Senior Director.Qualifications:Bachelor’s degree in Information Systems, Computer Science, Business, Knowledge Management, or a related field; required7+ years of experience in enterprise software adoption, content platforms, business enablement, or similar roles; requiredExperience with Egnyte secure file sharing and content governance platform; preferredHands-on experience with AI-enabled productivity tools, prompt engineering, agents, or copilots; requiredExperience developing training, documentation, and user adoption strategies for enterprise platforms. requiredExperience with Microsoft 365, SharePoint, or similar content and knowledge management platforms. This role leads adoption of our firm's internal knowledge management hub, BOB.Strong facilitation, communication, and stakeholder engagement abilitiesAbility to translate business needs into practical, technically sound solutions that meet established governance and quality standardsIn-depth working knowledge of AI prompting, agents, and user enablementUnderstanding of enterprise technology ecosystems and how complementary tools work together across platforms and business functionsAbility to identify integration and automation opportunities across platforms in partnership with technical teamsStrong analytical, problem-solving, relationship-building, and networking skillsExperience in similar role in the Architecture, Engineering, or Constructions industries; highly preferredExperience with Microsoft Copilot, Copilot Studio, Power Platform, Workato, or similar platforms; preferredFamiliarity with Microsoft Dynamics, AEC 360, Workday, or related enterprise systems; preferredExperience building or supporting citizen developer communities, champions networks, or user groups; preferredRelevant certifications in Microsoft Copilot, Power Platform, or Azure AIAll new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171Moffatt & Nichol uses E-Verify and employment is contingent upon the legal ability to obtain employment in the U.Sedentary for prolonged period of time, interact with clients, and travel occasionally.Enjoy low-cost employee healthcare with our company-paid high-deductible medical, dental, and vision plansFamily coverage is availableLow-deductible plan availableGenerous HSA match to help manage healthcare expensesStay energized with our amazing Wellness Program (with financial incentives) to keep you healthy and fitFeatures include: monthly one-on-one sessions with nutritionists, access to a Healthwise Pharmacist, mindfulness apps like The Calm and BetterHelp, and moreFree and confidential Employee Assistance Programs for counseling and supportGenerous Paid time off (15 to 25 days based on experience level), Paid Holidays (7), and a floating holiday401(k) match to help you reach your financial goalsExcellent Life Insurance coverage, fully paid by the companyYou may also have the option to further your education with our comprehensive Tuition Reimbursement ProgramPlus, there are plenty of training opportunities, a Leadership Development Program, a formal Mentoring program, an active YP (Young Professionals) group, and so much moreAnd because we care about all members of your family, we offer Pet Insurance to look after your furry friendsMoffatt & Nichol’s EEO Statement:As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions® serving our client needs, and ensures nondiscrimination in all activities in accordance with Title VII of the Civil Rights Act of 1964. We draw from the world’s best and brightest, regardless of geographic, cultural, or institutional background. Moffatt & Nichol is proud to be an Equal Employment Opportunity / Federal Contractor desiring priority referrals of all protected veterans for job openings.EEO is the LAWIf you need more information or require special assistance for persons with disabilities or limited English proficiency, please contact Human Resources at or TTY/TDD users please call 711.