Head of Operations & Business Management

We are looking for a Director of Ad Operations to lead and scale our media operations function, owning the strategy, execution, and measurement infrastructure that powers campaigns for our pharmaceutical brand clients. This is a highly cross-functional role at the intersection of media, technology, and product: you will work hand-in-hand with our engineering and product teams to help build and refine the platforms that underpin how the company plans, deploys, and measures media at scale.

This role reports directly to the co-founder and is a critical leadership hire as we grow our capabilities and deepen our relationships with top pharma brands. Key Responsibilities Own end-to-end media strategy across paid channels for pharmaceutical brand clients, from planning through optimization and reporting.

Serve as the senior media authority internally and as a trusted strategic advisor to client brand teams.

Deployment & Operations Lead trafficking, campaign setup, and activation across key DSPs (e.g., DV360, The Trade Desk, Xandr, IQVIA, DeepIntent, PulsePoint) and endemic healthcare platforms.

Establish and enforce QA standards for campaign deployment, ensuring accuracy and compliance across all pharma regulatory requirements.

Build and manage scalable operational workflows that enable the team to execute with speed and precision across a growing client portfolio.

Measurement & Analytics Define and lead the company’s measurement strategy, including media mix modeling, multi-touch attribution, brand lift, and script lift methodologies.

Partner closely with product and engineering teams to help architect and build the internal measurement infrastructure and reporting pipelines.

Translate performance data into clear, compelling insights and recommendations for pharma brand stakeholders.

Cross-Functional Collaboration Act as a bridge between media operations and the product/engineering team, surfacing practitioner needs that can be solved through technology and tooling.

Collaborate with the product team to define requirements for media planning, buying, and reporting features within the company platform.

Partner with client success and growth teams to support new business pitches, client expansions, and strategic account planning.

Candidate Requirements 3+ years of experience in media strategy, planning, and buying, with at least 2 years in healthcare or pharmaceutical advertising.

Deep, hands-on experience working with major DSPs (e.g., The Trade Desk, DV360, DeepIntent, Xandr) and endemic healthcare media platforms.

Strong command of healthcare media measurement, including NPI targeting, script lift, brand lift, and HCP vs. Experience partnering with technical teams (engineering, product, or data science) to build or enhance media infrastructure, tooling, or reporting systems.

Solid understanding of pharmaceutical advertising regulations and compliance requirements (e.g., Familiarity with data privacy frameworks relevant to healthcare advertising (HIPAA, NAI, and emerging state-level privacy laws).

Demonstrated ability to translate complex media and data concepts for non-technical audiences, including brand marketing teams and senior executives.

strong people management and mentorship skills.

Health, dental, and vision insurance

Ground-floor equity opportunity

Flexible PTO

Relocation support