Customer Service Officers
Diehl Automotive
Now Hiring: Service Warranty Clerk / BDC Representative
Diehl Subaru of Massillon is looking for a motivated, detail-oriented Service Warranty Clerk / BDC Representative to join our growing team. This dual-role position is ideal for someone who enjoys organization, customer interaction, and working in a fast-paced dealership environment. Work week will be Tuesday - Saturday. Pay will include bonuses.
Processing and submitting service warranty claims accurately and on time
Assisting the Service and Parts departments with documentation and reporting
Handling inbound and outbound customer calls for service scheduling
Confirming appointments and providing excellent customer communication
Supporting BDC and service operations as needed
Prior automotive dealership experience preferred (service or warranty experience a plus)
Comfortable on the phone with a professional, friendly demeanor
Basic computer skills; dealership software experience is a plus
Health, dental, and vision benefits
~The stability and reputation of the Diehl Automotive family
Vacancy posted 1 day ago
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