Principal, Engineering Services

GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. As an Engineering Manager of a Core Product team, you'll own the full arc of execution: engineering quality, team health, and the outcomes your team drives for the businesses we serve. You'll partner directly with Product and Design counterparts on the Core team to ship experiences that are technically sound and genuinely excellent.

We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

Own execution for your team end-to-end: delivery, quality bar, scope trade-offs, and the decisions that get things shipped without accumulating technical debt

Embed AI tooling into how your team builds as a default, not a suggestion, identifying where it accelerates development cycles, improves code quality, and removes bottlenecks that previously required human intervention

Architect the layer of AI-powered systems and tooling that makes your team disproportionately productive, not just feature-shipping, but building the automation that multiplies output

Partner with Product and Design from early strategy through production, bringing engineering perspective into the room before decisions are made

Contribute to technical direction for your area: surface platform needs and scaling challenges early, and help your team make good architectural calls

5+ years of software engineering experience, with at least 2 years managing a software engineering team at a high-growth technology company

Fundamentally changed how you build software because of AI: you use it to architect, debug, write, and review code, and you have a clear point of view on where it accelerates your team's output versus where judgment still needs to be human

Make decisions and move: you don't wait for full information, you set a direction, ship something, and adjust based on what you learn

Customer-centric instincts: you connect engineering decisions to outcomes for the service businesses we serve, not just to technical correctness

Competitive health & dental insurance options, effective on your first day of employment

Flexible PTO

In-office lunch twice per week for NYC and SF employees, plus late night dinner stipends

Access to Wellhub, a corporate wellness platform with discounted gym memberships, fitness classes, and mental health resources

The base salary for this role in New York is between $200,000-$240,000+ equity + benefits. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing.