Human Resources Rep - Recruitment

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Performs specialized or confidential administrative duties, including researching data and preparing reports as needed.

Maintains a professional work environment with management and staff.

Participates in meetings and training as required.

Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Provide exceptional guest service to internal Team Members and external candidates, to include answering questions, assisting with application process, answering phone calls and scheduling for new hire orientation.

Supports HR team with additional duties and projects as needed.

Training/Development:

Streamlines training and organizational development activities aligned with the property’s training initiatives.

Designs, develops, and delivers interactive training programs for management, employee, and team development.

Creates training materials including manuals, handouts, and audio/visual training aids.

Facilitates New Hire Orientation as assigned in the monthly Human Resources rotation.

Recruiting and Staffing:

Maintaining the New Hire Celebration and staffing tracker.

Responsible for the processing and onboarding of New Hires.

Works with Human Resources Generalist (Recruiter) in the planning and execution of company job fairs - on site or off site.

Works with vendors to ensure quality products and appropriate pricing with regard to communication materials and equipment.

Coordinate with Penn Entertainment Internal Communication Department regarding the creation of flyers, posters, training presentation materials and manuals, etc. Writes, edits and designs newsletters and announcements.

Facilitate Team Member Activities based on the Human Resources Engagement Calendar.

Assists in the maintenance of the HRIS as assigned (ensuring that all licenses are updated in the system - TIPS, Sportsbook gaming and Casino Gaming Licenses and all union card deduction entries are updated)

Enters data and ensures integrity in the data collected and recorded for separations, personnel transactions, and HRIS/Payroll alignment.

Assists with annual open enrollment planning, communication, and enrollment administration; Bachelor’s degree and a minimum of one-year related experience and/or training; Advanced level skills in MS Excel, Word, and PowerPoint.

Previous experience in a human resources office preferred.

Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

Experience in a professional office environment, preferably utilizing clerical skills.

Customer service experience.

Proficient in vocabulary, spelling, punctuation, and proofreading.Must be able to compose and prepare correspondence appropriate for the Human Resources Department.

Ability to operate office equipment including a photocopier, fax machine and calculator.

Excellent telephone manners and techniques.

Must approach team member questions and concerns in a caring, confidential, and helpful manner.

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