Fulltime Dispatcher

The Dispatcher at Marmic Fire & Safety is responsible for overseeing scheduling and dispatch‑related activities for a team of technicians within a specific geography. The role includes implementation of operational best practices and SOPs for appointment creation and job scheduling. The dispatcher works directly with customers to determine acceptable schedules for outstanding work and assigns technicians according to their skills and territory.

communicate timely with customers about scheduling and rescheduling; maximize productivity by assigning additional work in real time; Process Improvement: continuously identify areas to reduce or eliminate rework; Reporting and Analysis: review KPI’s throughout the monthly cycle and adjust activities to meet targets; Experience with Fire Industry technologies and/or regulations.

Experience working with commercial clients of varying levels.

Experience working in a standardized operation with a focus on scalability and redundancy.

We offer the following featured benefits for full‑time employees:

Paid Weekly.

Company‑paid training programs and on‑the‑job training.

Tele‑Health services if healthcare coverage is elected.

Vision, life, dental, accidental, long‑term and short‑term disability.

19 days of PTO and paid holidays.

All necessary tools and equipment to perform the job.

We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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