Head of Programme Management

Portsmouth Music and Arts Center (PMAC) is seeking an organized and energetic individual to join our Admissions Team as Program Coordinator. The ideal candidate is self‑motivated, detail‑oriented, and possesses excellent communication and customer service skills. We are looking for someone who embraces creativity and thrives in a collaborative, fast‑paced, mission‑driven environment.

This is a hybrid role of 32–40 hours per week. Onboarding begins part‑time in late Summer 2026, with the full schedule starting September1, 2026. Candidates seeking a part‑time schedule will also be considered.

PMAC respects, values, and welcomes diversity in our workplace. We welcome candidates of varied backgrounds, capabilities, perspectives, social identities, and gender expressions. PMAC is an equal opportunity employer. The successful candidate for this position will be subject to a pre‑employment background check.

Core Responsibilities

Coordinate and maintain lesson schedules for a team of teaching artists

Match students with appropriate instructors based on needs and availability

Manage lesson registrations using scheduling and registration software (ASAP Connected/Vanco and Asana)

Assist with ensemble registrations during designated registration periods

Configure and maintain registration system settings in preparation for each enrollment period

Provide administrative support to the tuition aid committee

Provide ongoing support to faculty, students, families, and staff throughout the registration process

Identify scheduling issues and elevate or recommend solutions to the Director of Education

Manage assigned registration processes with oversight, following through to completion

Participate in monthly staff meetings and annual faculty meetings

Attend seasonal weeknight or weekend events, approximately 7–10 times per year (September–June)

Schedule & Work Environment

Hybrid role: 2 afternoons per week on‑site at our Islington St. location (until approximately 6:00PM); remaining hours may be completed remotely

Flexible weekly hours to accommodate fluctuating registration demands

Occasional weeknight or weekend event attendance required (approx. 7–10 times per year, September–June)

Qualifications

High school diploma or equivalent required; bachelor's degree preferred

Prior experience in a customer service role strongly preferred

Experience working with a cultural nonprofit is a valuable asset

Proficient in Google Workspace (Gmail, Google Calendar, Google Drive)

Familiarity with Asana project management software, or ability to learn quickly

Strong organizational skills and attention to detail

Ability to work both independently and collaboratively in a hybrid environment

Passion for music and visual arts, whether through personal practice, study, or enthusiastic support of the local arts community, is a plus

Compensation & Benefits

$50,000–$55,000 annually, commensurate with experience (full‑time, 40 hrs/week)

Hourly rate available for part‑time candidates (32 hrs/week minimum); salary equivalent to full‑time rate

Paid time off

Tuition benefits

Health and retirement benefits for full‑time staff

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