Head of Strategy (Remote)

Become a part of our caring communityThe Director, Strategy Advancement provides data-based strategic direction to identify and address business issues and opportunities. Provides business intelligence and strategic planning support for business segments or the company at large. The Director, Strategy Advancement requires an in-depth understanding of how organization capabilities interrelate across the function or segment.The Director, Strategy Advancement leads initiatives to analyze complex business problems and issues using data from internal and external sources. Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret, and produce recommendations and plans based on company and external data analysis. Ensures that policies and procedures align with corporate vision. Selects, develops, and evaluates personnel ensuring efficient operation of the function. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Specifically, the Wellness Director, Strategy Advancement is responsible for leading the development, design, and execution of Humana's Wellness Rewards and Loyalty Strategy to attract, engage, and retain members while driving sustainable behavior change and improved health outcomes. This role serves as the strategic leader for the evolution of Humana's wellness rewards ecosystem, overseeing the design of innovative, member-centric reward programs, engagement models, benefits, incentives, and partnerships that increase participation, strengthen loyalty, and deliver measurable business value. The Director will identify emerging market trends and best practices, translate insights into differentiated program strategies, and develop scalable reward structures that align member needs with enterprise objectives. As a key architect of the wellness engagement vision, this leader will champion a loyalty- and rewards-centric mindset across the organization, fostering a shared understanding of engagement drivers and establishing a discipline of ongoing measurement, optimization, and performance management. Through strong cross-functional leadership and influence, the Director will align stakeholders across Wellness, Marketing, Digital, Product, Clinical, and Operations teams to design and deliver high-impact programs that enhance the member experience and advance enterprise goals. As a trusted strategic partner, the Wellness Director, Strategy Advancement will provide thought leadership, strategic guidance, and operational support to accelerate innovation, drive execution, and position Humana as an industry leader in wellness engagement, rewards, and loyalty program design.Use your skills to make an impact Required QualificationsBachelor's Degree8 or more years of technical experience, including reward and/or loyalty program experience in either health care, financial services, travel or hospitality5 or more years of management experienceExperience with economics of reward programs from liability, expense and ROI contributionSolid understanding of applicable metrics for measuring and managing customer loyalty and retentionPrior experience leveraging customer insights to define strategies and target outcomes, including research, journey mapping, consumerData-driven marketing experience, especially to drive engagement, loyalty and program valueExperience with health insurance Sales, Market and Provider interactionsMust be passionate about contributing to an organization focused on continuously improving consumer experiencesExcellent communication, negotiation and diplomacy skill, and strong informal influencing skills.illustrating the ability to lead projects, appropriately exert influence, build consensus/alignment across teams and achieve measurable results without direct authority.Preferred QualificationsExperience activating Sales, Markets and Providers to energize and maximize program performance in service of shared outcomesUnderstanding of complex or regulated consumer industries a plusProgressive work experience in the Health Insurance industryComprehensive knowledge of all Microsoft Office applications, including Word, Excel, and PowerPointMaster's DegreeAdditional InformationWork at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. 168,000 - $231,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.SummaryLocation: Remote Kentucky; Remote New York; Remote Virginia; Remote IllinoisType: Full time