Front Desk Receptionist (Full Time - Temporary)
Motion Recruitment
This client is seeking a Front Desk Administrator to serve as the first point of contact for visitors, clients, and callers while providing administrative support to help ensure smooth day-to-day office operations. The ideal candidate will possess strong communication, organizational, and customer service skills.
In this role, you will greet visitors, answer and route incoming phone calls, schedule appointments, maintain records, and support a variety of general administrative and office functions. This position is fully onsite, requiring attendance five days per week in Worcester, MA.
Required Skills & Experience
Prior experience in a front desk, reception, administrative support, or customer-facing position
Excellent verbal and written communication skills
Strong interpersonal skills with a commitment to delivering exceptional customer service
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Ability to effectively prioritize tasks and manage multiple responsibilities in a fast-paced environment
Highly organized with strong attention to detail and accuracy
Desired Skills & Experience
Experience handling high-volume, multi-line phone systems in a professional office setting
Background working within government agencies, legal offices, nonprofit organizations, or other public-facing environments
Familiarity with records management practices and document processing procedures
Experience supporting and interacting with individuals from diverse backgrounds, communities, and stakeholder groups
What You Will Be Doing
Tech Breakdown
- 70% Phone and Visitor Management
- 25% Document Management
- 5% Microsoft Office
Daily Responsibilities
- 75% Front Desk Operations, Customer Service, and Administrative Support
- 25% Scheduling and Coordination Duties
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
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