Junior Paralegal or Administrative Assistant

Junior Paralegal Or Administrative Assistant Job Description

Reviews submitted forms for accuracy and completeness.

Logs user requests for training and maintains tracking documents.

Maintains and organizes paper and electronic files.

Initiates contact with provider organizations and explains the onboarding process.

Responds to written and oral inquiries by providing information through written correspondence, by telephone, or in person.

Proactively reaches out to providers at risk of missing deadlines. Work with providers to correct documents that are incomplete.

Coordinates with technical, legal, business and other teams on the processing of legal documents and user access requests.

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions: I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience. II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Preferred Qualifications:

Ability to communicate effectively both orally and in writing.

Provide excellent customer service by treating providers in a caring, compassionate and understanding manner, and with a friendly, helpful attitude.

Knowledge of general office procedures and practices.

Ability to operate general office equipment including computers, copiers, fax machines and scanning equipment.

Ability to meet deadlines.

Ability to establish and maintain harmonious working relationships with others.

Ability to exercise discretion in handling confidential information.

Ability to work independently and in teams.

Ability to create and maintain database and spreadsheet files utilizing among other tools, Microsoft Excel.