Head of Operations & Business Management

Application Instructions

If you're interested in this opportunity, we encourage you to complete our online application to be considered for the position.

If you accessed this job posting through an external job board and experience any issues completing the online application, please visit our website directly at

We take pride in our strong family-focused culture, both in the workplace and in our customer relationships. We seek employees who want to grow with a progressive company and who value quality, safety, and teamwork. The Operations Director is responsible for the overall management, leadership, and development of the assigned region within ElectriCom's Regional Midwest operations and would ideally be based in Arkansas, Tennessee, Oklahoma or Louisiana. The successful candidate will be committed to employee safety, financial performance, and building strong customer relationships through business development and effective leadership. This role also includes fiscal oversight of construction project services within the region.

Develop and maintain a strong regional presence through customer relationships and consistent project performance year over year.

Manage customer relations by building relationships, promoting brand awareness, and expanding the customer base through both bid work and negotiated opportunities.

Provide leadership in directing and managing construction activities within the assigned region for a utility construction contractor.

Approve all expenditures and ensure proper control and maintenance of the operating budget as defined in project estimates.

Review project trends and financial data in partnership with the financial business analyst to assess performance and develop action plans to address challenges.

Establish and maintain relationships with key personnel in utility sectors including telecommunications, natural gas, electrical, and right-of-way services.

Listen to customer needs and propose effective solutions to address issues and support project success.

Communicate technical aspects of projects clearly and concisely to both internal and external stakeholders.

Maintain transparency and diligence in working with central office functions such as contracts, payroll, and administration.

Our benefits are designed to support your growth, your well-being, and your long-term financial security.

Certified Apprentice Programs

Focused Construction Training

Competitive Medical, Dental, and Vision Coverage, including a $0-cost health benefit plan option

Health Savings Account (HSA) with Company Contributions & Match

Company-Paid Life & AD&D Insurance

Company-Paid Virtual Doctor Service (Teladoc)

Company-Paid Long-Term Disability

Company-Paid Short-Term Disability after 3 years of employment

Additional Voluntary Life Insurance & Voluntary Short-Term Disability

Paid Vacation (PTO) plus Paid Holidays

Bi-weekly Pay

Bachelor's degree in Engineering or Construction Management preferred.

• 10-15+ years of telecommunications construction experience, including data networking.
• Strong understanding of project management concepts and the ability to collaborate effectively with project management teams.
• Excellent managerial, administrative, and analytical skills.
• Proven experience in business development within the telecommunications sector.
• Proficiency with data management systems (e.g., Power BI).
• Ability to travel up to 50%.
• Advanced knowledge of public right-of-way requirements and ISP/OSP Fiber Optic Plant deployments, including Maintenance of Traffic (MOT).

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by law.