FULL-TIME ADMINISTRATIVE PROFESSIONAL

Integris Group is a medical professional liability insurance carrier. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. We are here to make a positive impact in the lives of our policyholders and the medical community. Administrative Assistant (Full Time, Non-Exempt)

The Administrative Assistant role is a key point of contact for Integris Group. This position is non-exempt and reports directly to the Chief Underwriting Officer in our Glastonbury, CT home office.

Provide phone coverage for Integris Groups main phone line between the hours of 8:00-5:00. (Preparation of Insured documents which arrive via phone, fax, and email.
Organize documents in an effective and efficient manner (ex. Ability to work with various departments in preparation of periodic billing/invoices for insureds and assist in managing and communicating with insureds on receipts, overdue billing invoices, and general billing information.
Customer Service and Support direct policyholders and brokers when issues arise in the portals by partnering with business development to resolve issues such as (ie. password and email resets, issues paying bills, and registration questions/issues).
Gather pertinent information from the members experiencing issues to share with vendors for resolution, including screensharing, determining browser, confirming if an account has been established, etc.
Responsible for accurately preparing, reviewing, and processing COIs and loss history documents in an effective, efficient, and timely manner while maintaining a high level of customer service and attention to detail.
Administrative
Reporting/Data Build prospect lists for new business territories for further analysis and outreach at the direction of senior management.
Customer Services oriented individual.
Phone business acumen: Understanding of insurance policy documents.
Ability to prepare and send policy packets regularly as well as organize and prepare envelopes for mailing.
Associate or bachelors degree preferred.
Competent at using MS Office suite of products.
Understanding of insurance information systems (underwriting, billing, etc.) Working knowledge of office equipment such as printers and fax machines.
If the employee proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. The position requires attendance in the Glastonbury, CT office, Monday-Friday.
Medical, dental, and vision insurance
Employee Assistance Program (EAP)
Financial Rewards
Incentive bonus plan
Group life insurance
Short and long-term disability
Healthcare Savings Account
Education financial assistance

Company holidays
Team-building events
Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Please visit our website at for more information.
Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.