Systems Engineering Contractor

Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. As part of the IT Group, the Systems Solutions & Adoption Lead is a technical business enablement role responsible for expanding effective use of various IT Systems through training, adoption, solution design, and practical AI enablement. This role works closely with business users, leaders, and technical partners to identify high-value use cases, develop and refine prompts and agents, support integration opportunities, and help teams apply and adopt system capabilities in ways that improve how work is performed and information is used. The role guides others on sound solution design practices and ensures that adopted solutions follow established governance and quality standards.

based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in transportation. For the 4th year in a row, Moffatt & Nichol is Ranked #1 in Engineering News-Record for Marine & Port Facilities in the U.Additionally, our firm consistently ranks in the Top 100 Pure Designers in the US and the Top 50 Designers in International Markets.

Moffatt & Nichol's professional staff includes engineers, planners, scientists and architects who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Design and deliver role-based training, workshops, office hours, and enablement content focused on practical business use

Create user guidance, playbooks, quick reference materials, and reusable examples that help employees use systems effectively

Partner with business users and leaders to identify pain points, document heavy workflows, and opportunities to improve how information is stored, found, analyzed, and reused

Provide best practice guidance to help teams use systems more effectively and consistently, and ensure solutions adhere to established design and governance standards

Guide and support power users and citizen developers in applying sound solution design practices, serving as a go-to resource for questions on tool usage, solution quality, and responsible AI use

Identify where AI capabilities can improve efficiency, consistency, knowledge access, decision support, and content reuse

Apply working knowledge of APIs, connectors, and automation platforms to support the right solution approach in collaboration with technical partners

Identify, engage, and organize citizen developers, power users, and champions across the organization

Help establish and sustain a user community, community of practice, or similar forum to share use cases, best practices, and lessons learned

Encourage responsible experimentation and reuse by helping business users move from isolated ideas to supported, repeatable practices

Build strong partnerships with technical teams, business leaders, and end users to support sustainable adoption

Promote responsible AI use, source awareness, validation, and practical governance in reusable assets and solution patterns

Track adoption, training reach, repeat usage, and solution success to understand where value is being created and where additional support is needed

Report on business impact, identify barriers to use, and recommend improvements to training, content, and rollout approaches

Review platform capabilities and user feedback on an ongoing basis to identify opportunities to improve enablement and solution quality

Support vendor relationships by providing user feedback and documenting firm needs in coordination with the Senior Director

Bachelor's degree in Information Systems, Computer Science, Business, Knowledge Management, or a related field

7+ years of experience in enterprise software adoption, content platforms, business enablement, or similar roles

Hands‑on experience with AI‑enabled productivity tools, prompt engineering, agents, or copilots

Experience developing training, documentation, and user adoption strategies for enterprise platforms

Experience with Egnyte, Microsoft 365, SharePoint, or similar content and knowledge platforms

Experience with Microsoft Copilot, Copilot Studio, Power Platform, Workato, or similar platforms

Familiarity with Microsoft Dynamics, AEC 360, Workday, or related enterprise systems

Experience building or supporting citizen developer communities, champions networks, or user groups

Relevant certifications in Microsoft Copilot, Power Platform, Azure AI, or related applied skills are a plus

Ability to translate business needs into practical, technically sound solutions that meet established governance and quality standards

Understanding of enterprise technology ecosystems and how complementary tools work together across platforms and business functions

Ability to identify integration and automation opportunities across platforms in partnership with technical teams

Strong analytical, problem‑solving, relationship‑building, and networking skills

Moffatt & Nichol uses E‑Verify and employment is contingent upon the legal ability to obtain employment in the U.Sedentary for prolonged period of time, interact with clients, and travel occasionally.

Enjoy low‑cost employee healthcare with our company‑paid high‑deductible medical, dental, and vision plans

Generous HSA match to help manage healthcare expenses

Stay energized with our amazing Wellness Program (with financial incentives) to keep you healthy and fit

Features include: monthly one‑on‑one sessions with nutritionists, access to a Healthwise Pharmacist, mindfulness apps like The Calm and BetterHelp, and more

Free and confidential Employee Assistance Programs for counseling and support

Generous Paid time off (15 to 25 days based on experience level), Paid Holidays (7), and a floating holiday

401(k) match to help you reach your financial goals

Excellent Life Insurance coverage, fully paid by the company

You may also have the option to further your education with our comprehensive Tuition Reimbursement Program

Plus, there are plenty of training opportunities, a Leadership Development Program, a formal Mentoring program, an active YP (Young Professionals) group, and so much more

As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions serving our client needs, and ensures nondiscrimination in all activities in accordance with TitleVII of the Civil Rights Act of 1964. We draw from the world's best and brightest, regardless of geographic, cultural, or institutional background. Moffatt & Nichol is proud to be an Equal Employment Opportunity / Federal Contractor desiring priority referrals of all protected veterans for job openings.

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