Head of Supply Chain & Business Operations

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

The Director of Logistic Operations directs operational activities for regional sites via partnerships with site General Managers. This role will act as a liaison between the organization and client, manages complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing profits through actions that align with Kenco’s guiding principles. Significant travel is required.

Execute and aid in forming the vision for the network and translate the company vision downstream to sites and employees.

Identify new business opportunities and maximize revenue and margins with existing customers by developing and maintaining customer relationships. Take ownership of the customer relationship through transparent and proactive communication cadence.

Facilitate monthly and quarterly business reviews that showcases performance, value-add, challenges, etc.

Oversee and continuously evaluate the day-to-day site performance against established KPI's. Introduce new KPI's and measurements where possible to amplify insight and impact.

Meet regularly, at least once a month, with all assigned General Managers to ensure continuous line of sight of daily operations.

Drive industry leading safety initiatives throughout the network to reduce operational risks and foster a culture of safety.

Develop and maintain customer profiles and routinely review business issues, organizational structure, opportunities, information flow, competitor environment, processes, and contracts. Build business cases and present complete proposals and value solutions for our customers that align with the customer objectives.

Provide leadership, coaching, and training to all employees within the operation. Direct the implementation of new programs and processes while working cross functionally with other business groups within the organization.

Using Lean Six Sigma tools, regularly assess site capabilities for improved efficiency, safety, quality, and financial performance where possible.

Regularly visit sites and establish a management presence that is aligned with Kenco principles.

Bachelor’s degree in supply chain management, business management, logistics, or related field required; 8-10 years of supply chain management, business management or logistics experience required; regulatory experience preferred for some but not all sites.

3-5 years of logistic site leadership with budgetary experience required.

Lean Six Sigma and/or Supply Chain certification or training preferred.

Strong leadership and management skills with the proven ability to maximize team performance and development required.

Strong customer relationship skills; ability to balance and manage customers’ expectations while aligning with corporate goals.

Strong problem-solving ability, planning/organization skills, and decision-making ability.

Ability to communicate and articulate professionally, in both speech and writing.

Ability to be flexible and adapt to changing priorities.

Detailed knowledge and grasp of financial practices and accounting.

Ability to set policy and procedures.

Willingness and ability to travel frequently.

Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; Customer Relationship Building - Having an intimate knowledge of the customer's changing needs and the ability to produce rapid results in all areas.

Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned.

Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity, and persistence, even under adversity.

Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.

Travel Requirements

This position is expected to travel approximately 50% - 75% .

A passport is not required, but recommended.

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Per company policy, all internal job postings expire 14 days from the date they are posted.

Medical insurance including HSA, HRA and FSA accounts

Dental Insurance

Short Term and Long Term Disability

Employer Paid Holidays- 10 days

All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.

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