Head of Facility Management

Position Title: WORKPLACE EXPERIENCE FACILITIES MANAGER

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, View email address on click.appcast.io.

We are seeking an experienced WorkplaceExperience Facilities Manager to lead end-to-end operations across our Seaport and Cambridge campuses. In this role, you will ensure a safe, compliant, and efficient environment that supports employees, visitors, and research activities.

Provide leadership, management, and oversight for all vendors and internal staff, including Mailroom, Events, Maintenance, Janitorial services, Audio Visual, Food Services, and small building project teams.

Support two pharmaceutical sites, one in the Seaport district and one in Cambridge. One location is an office environment, while the other combines office and laboratory spaces.

This is a hands-on leadership position, requiring someone who not only manages a team but actively works alongside them, setting the standard for daily operations.

Experience in Hospitality and Facilities Management Operations is required. Background in Hard Services, Laboratory environments, and Project Management is strongly preferred.

5+ years of experience in Facility Management, Project Management, and ideally, Laboratory operations.

Proficiency in Microsoft Word, Excel, and PowerPoint.

Proven track record of leading teams and managing complex operational environments.

Medical

Life Insurance/ AD

Disability Insurance

Retirement Plan

Holiday Time Off (varies by site/state)

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.