Insurance Billing Professional

Insurance Verification Specialist / Medical Front Desk - Bilingual Required We’re hiring an experienced Insurance Verification Specialist / Medical Front Desk Representative for a full-time position with a well-established medical practice in North Fresno. This position is primarily responsible for patient check-in and check-out while also verifying insurance coverage and benefits. We’re looking for someone who is comfortable working directly with patients and understands the importance of accurate insurance verification before services are provided.

Position Details

Schedule: Monday through Friday, 8:00 AM – 5:00 PM

Pay: $20–$23/hour, depending on experience

Position Type: Full-Time

Location: North Fresno

Start Date: Immediate

Key Responsibilities

Greet patients and provide professional front desk support

Check patients in and out for appointments

Verify patient insurance eligibility, coverage, and benefits

Confirm demographic and insurance information is accurate and up to date

Collect copays and patient responsibility amounts as applicable

Obtain and update insurance cards and required documentation

Identify insurance issues and communicate with patients when additional information is needed

Answer phones and assist with general patient questions

Coordinate with clinical and billing teams to ensure accurate patient information

Maintain patient confidentiality and follow HIPAA requirements

Qualifications

Spanish Speaking required

Previous medical front desk, patient registration, or insurance verification experience required

Experience verifying insurance eligibility and benefits

Strong understanding of medical insurance terminology

Comfortable handling both front desk patient interaction and insurance verification

Excellent customer service and communication skills

Strong attention to detail and accuracy

Professional, dependable, and able to work in a busy medical office

EPIC or other electronic medical record experience is a plus

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