Front Desk Veterinary Receptionist- Weekends

Animal Emergency & Specialty Center of Knoxville | Knoxville, Tennessee

Receptionists

Veterinary Receptionist (Client Care Representative) Are you passionate about helping pets and the people who love them? Do you thrive in a fast-paced environment where compassion, communication, and teamwork make a real difference every day?

At Animal Emergency & Specialty Center of Knoxville , we're seeking an experienced Veterinary Receptionist / Client Care Representative who is dedicated to providing exceptional client service and wants to build a long-term career in veterinary medicine. As the first point of contact for pet owners during some of their most stressful moments, you'll play a vital role in creating a supportive, welcoming experience while helping our medical team deliver outstanding patient care.

If you're a compassionate professional who enjoys helping both people and pets and is looking for a workplace where your contributions truly matter, we'd love to meet you.

Provide updates and facilitate communication between clients and veterinary staff

Deliver exceptional customer service during emergency and specialty visits

Financial & Administrative Responsibilities Process payments, invoices, and point-of-sale transactions accurately

Maintain financial records and documentation

Prepare and maintain accurate medical records

Help maintain an organized, efficient, and welcoming reception area

Primarily weekday day shifts

One weekend shift per week required

Holiday availability may be required

At least 1 year of veterinary client service or veterinary receptionist experience

Emergency, specialty, or urgent care veterinary experience is a plus

Strong customer service background with a proven ability to manage challenging situations professionally

Experience with point-of-sale systems and financial transactions

High school diploma or equivalent required

Personal Attributes

Passion for helping pets and their families

Interested in building a long-term career within veterinary medicine

Health insurance

Dental Insurance

Flexible schedules

Training and Career development

At Animal Emergency & Specialty Center of Knoxville, we know that exceptional veterinary medicine begins with exceptional people. Every interaction matters, and our Client Care Representatives are a critical part of supporting pets, families, and our medical team.

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