Sales Order Processor - Commercial Services

Job Description Commercial Sales Coordinator- HVAC Products | Carrier Enterprise | Syracuse / West Caldwell / Manhattan
This position is currently a hybrid - working in the office 3 days a week, 2 days at home.
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well positioned to meet our customers' HVAC/R needs.
To supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO’s to all manufacturers.
Working with manufacturers to ensure orders are placed and shipped in a timely manner.
Update sales as well as customers with order acknowledgments, po’s, and anything else pertaining to the specific job/order entered
Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
Order entry and engaging in order/project management for Commercial Sales
Provide post-sales support to Internal and External customers
Track shipments and logistics to customer job sites on the sale of commercial equipment
Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
Establish and maintain good relations with customers by providing prompt and courteous service.
High School diploma or equivalent with three (3) years' experience
Health Insurance
Health Savings Account
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Company Paid Holiday's
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. High School diploma or equivalent with three (3) years' experience
Status Full-Time
Position Type Hourly
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