Head of Project Management

Project ManagerWe are seeking a customer-focused Project Manager to support complex transformer manufacturing projects within our Goldsboro, NC facility. This role is ideal for someone who thrives at the intersection of people, processes, and problem-solving, and who enjoys managing multiple priorities while maintaining strong customer relationships.The Project Manager serves as the primary point of contact for customers throughout the project lifecycle and plays a critical role in ensuring clear communication, effective issue resolution, and consistent delivery against commitments. Success in this role depends as much on interpersonal and organizational skills as it does on project management discipline.Customer Interface & Relationship ManagementServe as the primary customer liaison, providing clear, timely updates and managing expectations throughout the project lifecycleLead customer meetings with confidence, professionalism, and a solution-oriented mindsetBuild trust and credibility through transparent communication and strong follow-throughRepresent the company positively during customer visits, inspections, testing, and plant toursProblem Solving & Conflict ResolutionIdentify project risks, constraints, and issues early and collaborate cross-functionally to resolve themNavigate competing priorities and differing perspectives between customers, engineering, operations, and suppliersAddress customer concerns and contractual challenges calmly, factually, and constructivelyProactively manage change orders to mitigate financial and schedule riskMultitasking & Cross-Functional CoordinationManage multiple transformer projects simultaneously, each with unique technical and contractual requirementsCoordinate schedules, deliverables, and milestones across engineering, operations, logistics, suppliers, and service teamsBalance urgent issues with long-term planning while maintaining attention to detailProject Execution & CommunicationExecute projects in alignment with established project management processes and KPIsLead project kickoff meetings, internal alignment discussions, and closeout activitiesProvide regular project status updates to customers and internal stakeholdersAnalyze and report project performance, schedule status, and financial health using SAP and Qlik toolsSuccessful Candidates Will HaveStrong customer-facing communication skills, both verbal and writtenDemonstrated ability to solve complex problems in fast-moving, ambiguous environmentsProven success managing multiple projects and priorities at the same timeConfidence in resolving conflict while maintaining positive working relationshipsAbility to influence without authority and align diverse stakeholdersRequired QualificationsBachelor's degree in engineering, operations, business, or a related fieldExperience in a project management role within an engineered-product or manufacturing environmentStrong interpersonal skills with the ability to work effectively across functions and levelsComfort handling confidential information and navigating changing prioritiesPreferred QualificationsProject management coursework or certificationExperience with SAP, Power BI, and project tracking toolsFamiliarity with IEEE, ANSI, or NEMA standardsBackground in power systems, transformers, or industrial equipmentWhy Join Us?Our commitment to our people, community, and the environment shapes who we are and how we work. At Prolec, you'll feel supported, included, and connected.We invest in our people through comprehensive training, ongoing professional development, continuous coaching, and clear performance expectations - empowering everyone to achieve their highest potential.Environment: We create an environment where employees can excel. From modern facilities and collaborative spaces to innovative technology and engaging company events, we provide the tools and atmosphere that enable high-quality work and seamless teamwork.That's why we support our employees and their families through programs that promote personal, financial, physical, and family wellness. Prolec is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.