Estimator - 2nd Shift

Hendrick Chrysler Dodge Jeep Ram Collision Center (Hoover) Location: 1624 Montgomery Highway, Hoover, Alabama 35216

Summary Responsible for identifying and documenting necessary body repair work for customers. Essential Duties and Responsibilities Schedules appointments with customer.

Works with customer and Collision Center Technician to identify required repair work.

Offers additional services and repairs to customers.

Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

Enters itemized estimate on repair order and explains estimate to customer.

Participates in required training.

Complies with Company policies and procedures.

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

High School Diploma

Bachelor Degree

Field of Study/Work Experience: Accounting, Automotive, Business, Human Resources, Information Technology

Desired Work Experience:

Computer Skills: Intermediate knowledge of Microsoft Office products. Ability and knowledge of Collision Center Management System and additional software programs to support operations.

Ability to communicate effectively with customers, company personnel and insurance adjusters.

Scheduled shifts may include evening hours, weekends, and holidays.

Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians. Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.

Verbal and Writing Ability: Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Core Values Servant Leadership – Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect – Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Commitment to Customer – Enthusiasm. Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.