Bartender and Server for Bistro Restaurant

Bartender- Prosper

FCG Prosper - Prosper, TX 75078

Overview

Category Bartender

Description

Job Overview Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations.

Primary Responsibilities

Live by a servant leadership philosophy to always serve others first.

Understand, and comply with: All Company policies, procedures, and operating standards. All federal/state/local laws and ordinances.

Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.

Provide every Customer with an awesome first, next and last great experience.

Always have a "do whatever it takes" personality.

Smile and welcome all Customers you encounter.

Address Customers by name; shake their hand if appropriate.

Involve Customer in conversations throughout their entire experience.

Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).

Utilize genuine salesmanship techniques during Customer interactions.

Possess an extensive knowledge of all food, serious seafood, Chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.

Place accurate orders using the POS.

Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.

Manage the bar during each shift as though it were your own business.

Maintain a clean and organized bar top, storage areas, and service bar station.

Adhere to a responsible beverage service requirements.

Verify all Customers that purchase alcohol are at least 21 years of age.

Answer the telephone in a friendly, upbeat manner and with a smile on your face.

Take and manage all To Go orders.

Adhere to cash handling policies.

Perform secondary responsibilities.

Assist Servers by running drinks to their tables.

Help the Host by encouraging Customers to come sit in the bar.

Assist other Bartenders by stocking glassware, ice, garnishes, etc.

Complete assigned opening, ongoing, and closing sidework.

Maintain a safe, sanitary, and secure environment at all times.

Notify a Manager of all Customer complaints.

Remain calm at all times.

Perform any other tasks or duties as assigned by a Manager.

Required Skills

• High school degree or GED preferred.
• 1 to 3 years' experience bartending in Food and Beverage environment; or equivalent combination of education and experience.
• Must be at least the minimum age required to serve alcohol as determined by applicable state law.
• Able to free-pour to recipe and specification; extensive knowledge of beer, wine and liquor.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Physical Requirements

Must be able to spend 100% of working time standing, walking, and reaching.

Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.

Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.

Climbing and ascending or descending ladders, stairs, and ramps.

Must be able to carry loads greater than 50 pounds frequently.

Must be able to communicate clearly with our Customer in the primary language of the restaurant.

Hearing sounds at normal speaking levels with or without correction.

Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Fish City Grill