Receptionist and Customer Support

Receptionist Position

We are an industry leader in community association management and we are looking for a talented Receptionist. The Receptionist supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager's approval if not completed by Telephone Operator.

Processes and distributes incoming and outgoing mail for the office and Associations.

Prepares and assists community managers with monthly board packages and in-house mailings.

Relieves concierge/telephone operators on an as needed basis.

Alerts Office Manager of low supplies and assists in supply stocking and distribution.

Processes print jobs, scanning and faxing as general office support when needed.

Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary.

Management reserves the right to add, modify, change or rescind the work of different assignment positions.

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) Professional communication skills (phone, interpersonal, written, verbal, etc.).

Professional customer service skills.

Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) Knowledge of general office equipment (copier, fax, phone systems, etc.).

Knowledge of company policies, procedures and forms.

Confidentiality and discretion in the performance of all duties and responsibilities.

Time management and time critical prioritization skills.

High School Diploma or GED Required

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