Customer Service Officers
Sioux Falls Ford
Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best.
Sioux Falls Ford Lincoln is currently looking for an Automotive Call Center Representative to join our growing BDC team!
As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and appointment setting for our service customers. If you have experience in customer service, telemarketing, retail or sales then we encourage you to apply today! Previous dealership experience is a plus but not required.
Schedule: 40-hour work week, Monday - Friday with alternating Saturdays. Closed Sundays
Daily communication with customers on inbound calls, outgoing calls and texting solutions to schedule service appointments.
Basic customer service follow-up calls after completion of service visits.
Work closely with Service Management, Service Advisor and Parts Advisor teams.
Ongoing on-site training of basic dealership guidelines and scheduling systems.
Nationally recognized training and tools
- Medical, Dental, Vision insurances
- 401K Retirement (after 1 year of service)
- Strong phone, email and communication skills
Basic MS Office knowledge; computer software and Internet proficiency
Vacancy posted 2 days ago
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