Head of Operations & Business Management

Operations Manager
Are you known for your management skills? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements.

Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses to budget constraints.

Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.

Ensure directives, rules and procedures are communicated to all operations' staff. Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.

Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is properly accounted for and in safe working condition.

Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.

Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.

Education and Experience: High School Diploma or GED, Minimum five years related experience. Bachelor’s Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Forklift Driver Certification; Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.

Demonstrated experience in managing the financial aspects of a department; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.

This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

Multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.

Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.

Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short- and long‑term disability, critical illness, identity theft & legal plan.

Flexible Paid Time Off programs including company paid holidays.

Tuition reimbursement program.

False statements or information will result in the application voided.

Legal
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

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