Head of Programme Management

Benefits

Health insurance

Vision insurance

401(k)

401(k) matching

Dental insurance

Tuition assistance

Position Description

Program Coordinator

Job Summary

The Program Coordinator is responsible for the supervision of all staff in their designated homes. They will be overseeing the delivery of services in those homes. The Program Coordinator will assist the administrative staff in determining training requirements for employees.

Essential Job Functions

Supervising staff and scheduling them for their assigned shifts

Taking disciplinary action as necessary

Functioning as a Program Coordinator for individuals served

Assisting in the development, preparation, and monitoring of individuals served plan of care according to the guidelines of the developmental and / or finding, and according to the needs of the individual served

Interviewing prospective individuals served and families

Coordinating and arranging appointments, meeting, etc

Serving as a support for the individual served, their family, and Evergreen staff who provide services

Monitoring budgetary requirements and expenditures

Ensuring that all policies, procedures, regulations, and guidelines are followed

Assisting in scheduling individuals served specific training and in maintaining documentation of such training

Working flexible hours as requested by Executive Director

Staff performance evaluations

Participate actively in hiring staff in their perspective home assignment

Qualifications / Experience / Job Knowledge

Requires a four (4) year bachelor’s degree - BA or BS in Human Services or related field of study

Preferred experience in DCS serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or related field

Must have at least two (2) years experience in serving individuals with disabilities

Experience in supervising staff, monitoring budgets, and following licensing and regulatory guidelines

Needs a clear understanding of administrative procedures and personnel management

Needs an understanding of Medicaid guidelines as they relate to programming

Needs an understanding of guidelines for individuals served receiving Supported Living, Assisted Living, or In-Home Waiver Services

Prior work in a non-profit atmosphere and experience with people with intellectual and developmental disabilities are preferred.

A combination of education and experience will be considered

Occasionally exposed to viruses and infectious conditions

Physical Requirements

Constantly moves about to coordinate work

Regularly works in fast pace environment with multiple task deadlines

Regularly moves and positions objects weighing up to 50 pounds

Occasionally exposed to viruses and infectious conditions

Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Special Requirements

May be required to attend seminar or job-related training courses

Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities

Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities

Must be able to prioritize work tasks

Must have the ability and desire to function as part of a team, yet work with a high degree of independence

Must have the ability to maintain a high degree of autonomy, accuracy, and integrity

Must have excellent customer service skills

Skills and Abilities

Working knowledge of Microsoft Windows and Office applications.

Working knowledge of Google Workspace.

Aptitude to learn other software programs as required for this position.

Employment Variables

Must have a valid drivers license and good driving record which meets the minimum requirements for Evergreen and reliable transportation

Must pass drug screen and criminal background check

Availability for evening and weekend work may be required based on operational needs

Extensive travel in your company or personal vehicle within 3 hours of Knoxville (mileage role will apply).

Working Environment

May be required to work in a variety of settings and environments both indoors and outdoors.

#J-18808-Ljbffr