Front Desk Receptionist/ Pre-Registration
Arbor Lodging
Front Desk Agent
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Assist in taking reservations, pre-registrations, and room blocking
Upsell additional facilities and services
Ensure all cash, checks, and credit card balances at the end of each shift
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Medical, Dental, and Vision insurance available to eligible employees
~ Celebrate Differences - Embrace diversity; Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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$18 per hour
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