Insurance Billing Professional

Private Client Insurance AssociateCome join our team!There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!Job OverviewThe Private Client Associate is responsible for supporting the Private Client Relationship Managers in providing exceptional service to our Private Clients.ResponsibilitiesWork as a team with Private Client Relationship Managers, producers, sales support, and other team members to meet the needs of our Private Client customers by assisting with account reviews, quoting, billing inquiries, and other tasks as needed.Field and respond promptly to client inquiries via phone, mail, and email in a professional and courteous manner.Develop a strong working knowledge of our carrier's websites and utilize the sites to secure accurate and timely information for our clients.Document all communications with clients and carriers in a prompt manner. Records must reflect the most current status at all times.Comply with all internal procedures and practices while demonstrating the ability to meet service and quality standards.Assume ownership of problems until the resolution is successfully accomplished.Work as a team and contribute to the team effort by openly sharing insurance knowledge.Become a student of the business. Seek insurance knowledge through training and education.Education and ExperienceCollege graduate or experience equivalentP&C Insurance License required / Can be obtained once hiredSkills and AbilitiesArticulate, strong oral and written communication skills.Strong problem-solving skills.Ability to work independently and within a team environment.Accepts full ownership of issue and follows through to completion.Must be accurate, detailed, and thorough.Strong organizational and time management skills.Independent user of technology.CompensationNon-Exempt: The hourly pay range for this position is $33.34 – $41.03 per hour and standard workweeks are 37.5 hours. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.Why EPICEPIC has over 60 offices and 4,000 employees nationwide – and we're growing! It's a great time to join the team and be a part of this growth. We offer:Generous Paid Time offGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women's Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationWe're in the top 10 of property/casualty agencies according to "Insurance Journal"