Head of Service Management

Level : Management

Position Type : Full Time

Travel Percentage : Job Shift : Day

Management

As a Service Manager with WCTractor, you will play a critical role at Washington County Tractor. Our Service Managers oversee all service operations within a location to partner with all departments to ensure internal and external customer satisfaction, growing profitable service labor sales, and effectively engaging department personnel.

Ensure overall customer satisfaction

Follow and maintain effective Service Department processes to ensure customer satisfaction.

Communicate effectively within service department and with other store departments

Leads the implementation of best practices and processes throughout the service department and trains team members accordingly

Maintain current knowledge related to agricultural and light construction equipment

Service Manager Qualifications
High school diploma or equivalent

Previous supervisor or management experience required

Strong mechanical aptitude required

Computer skills required

WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity and Christian standards and values in all we do.

Washington County Tractor, Inc. began as a Ford tractor dealership in 1939. In Brenham, Washington County Tractor, Inc., WCTractor, and WCT Outdoors sell a variety of agricultural, construction and lawn and garden equipment, utility vehicles and trailers. Since 1939, a number of local families have owned and operated the business, including the Cades, Kankels, Quinns, Koehnes, Jensens, and now Wackmans. Local active family ownership has been instrumental in the company’s ongoing efforts to make its mission statement a reality every day.

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