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Hotel Head Of Housekeeping

Pyramid Global Hospitality

Housekeeping ManagerPyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.Responsible for overseeing all housekeeping operations in the hotel; ensuring cleanliness, organization and high standards of service. This role involves managing housekeeping staff, maintaining quality control and ensuring guest satisfaction while adhering to budgetary guidelines and hotel policies.As part of our dynamic team, you'll enjoy a vibrant work environment, opportunities for growth, and the chance to be part of a world-class resort known for its luxury, exceptional service, and top-tier golf and tennis facilities. Oversee the daily operations of housekeeping, laundry and public area cleaning.Ensure all guest rooms, public areas and back of the house spaces meet cleanliness and presentation standards.Implement and enforce hotel brand standards, health regulations and safety protocols.Conduct regular inspections to maintain quality control and address any deficiencies.Recruit, train, schedule and supervise housekeeping staff.Manage the inventory of cleaning supplies, linens and guest amenities.Work closely with other departments, including front office and maintenance, to enhance the guest experience.REQUIREMENTS:Bachelor's degree in hospitality management or related field is preferred but not required.3-5 years of housekeeping management experience.Knowledge of housekeeping procedures, cleaning techniques and industry standards.Ability to work flexible hours; including weekends and holidays.We celebrate diversity and are committed to creating an inclusive environment for all employees.

Vacancy posted 1 day ago
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