Banking Services / Teller

Accordia Bank is seeking a customer-focused Bank Teller to provide exceptional service while accurately processing transactions and supporting daily branch operations. This role is ideal for a detail-oriented professional who enjoys helping customers, maintaining accuracy in a fast-paced environment, and contributing to a positive community banking experience.

Greet and assist customers in a friendly, professional, and timely manner.

• Process customer transactions accurately, including deposits, withdrawals, transfers, loan payments, and check cashing.
• Balance and maintain an accurate cash drawer in accordance with bank procedures.
• Educate customers on Bank products and services and identify opportunities to meet their financial needs.
• Respond to customer inquiries and escalate concerns when appropriate.
• Maintain compliance with bank policies, procedures, and applicable regulatory requirements.
• Identify and report suspicious activity in accordance with Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) guidelines.
• Support overall branch operations and contribute to team goals and service standards.
• High school diploma or equivalent.

• Strong customer service and relationship-building skills.
• Ability to work effectively as part of a team in a customer-focused environment.

• Experience working in a customer-facing role with cash-handling responsibilities.
• Familiarity with deposit products, banking operations, and regulatory compliance requirements.
• Knowledge of BSA/AML procedures and fraud prevention practices.