Mental Health Care Counselor

Tufts Medicine and Acadia Healthcare Collaboration
Tufts Medicine and Acadia Healthcare have joined forces to build a 144-bed hospital on the site of the former Malden Hospital. The hospital offers inpatient care and intensive outpatient programs for all ages, close to home. Whether someone is facing a crisis or managing ongoing challenges, we're here to provide caring, expert support in a place built for healing.
Why You'll Connect With This Role
A modern, beautiful facility with a calm, supportive vibe
Real experience in behavioral health admissions and crisis-stabilization
A team that values communication, collaboration, and mental-health awareness
A chance to grow your clinical skills in a high-impact environment
Purpose-driven work that actually matters
Schedule
M-F 11p-7:30am
Essential Functions
Respond to inquiries about the facility within facility policy timeframes.
Ability to develop therapeutic relationships with patients and families.
Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
Coordinate admission and transfer from referral sources and between levels of care within the facility.
Maintain knowledge of milieu management.
Communicate projected admissions to designated internal representatives promptly.
Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.
Other Functions
~ Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements
Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
Licenses/Designations/Certifications
Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be preferred based on state or facility. Additional Regulatory Requirements Additional regulatory requirements as needed.
Acadia Healthcare