Head of Service Management

Milton Rents is a leading provider of construction equipment and rental services, committed to delivering top-tier service and operational excellence. As a Service Manager, you will be responsible for overseeing all aspects of service operations, including fleet maintenance, repair, inventory control, shipping/receiving, and team leadership. This role ensures that all equipment is maintained to the highest standards of safety and performance while managing costs and driving continuous improvement.

Comprehensive health, dental, and vision insurance.

Retirement savings plan with company match.

Paid time off and holidays.

Ongoing training and professional development opportunities.

Direct and manage daily service operations, including inventory, maintenance, repairs, and inspections.

Motivate, coach and train technicians to surpass quality repair and maintenance standards.

Communicate effectively with customers and internal teams regarding service requests.

Lead, plan, measure and continuously improve all service and maintenance performance metrics.

Customer Service: Outstanding interpersonal skills and a customer-first attitude.

Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).

High School diploma or GED, trade school certificate or equivalent experience preferred.

Experience as a Service Manager or a similar role is preferred.

Strong mechanical aptitude. Work indoors and outdoors in various weather conditions.

Milton Rents offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. You must apply online. Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. VEVRAA Federal Contractor.