Ford Parts Counter Sales

Parts Counterperson - Baytown Ford
Full-time
SHL Package: Sonic Customer Service and Admin
Dealership: 228 - Baytown Ford
Compensation: USD 36,000 - USD 120,000 - yearly
Job Description
Summary: The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.
Duties and Responsibilities:
Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
Set up orders for daily shipment, delivery, or pick up.
Assist service technicians in selecting parts needed for repairs in process.
Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.
Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.
Keep current on new products and product updates.
Qualifications

• 2+ years of experience in parts sales or an automotive dealership parts department.
• Excellent communication skills and interpersonal skills
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Additional Information
Schedule:

FULL-TIME

• Medical, dental, vision insurance
• 401k plan with company match
• Paid Time Off accrual
• Sundays off
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company