Banker Full time position

Job Details: Level: Experienced, Job Location: Claremont - Claremont, NC 28610, Position Type: Full Time,
Position Summary The Universal Banker delivers consistent, high-quality customer experience by combining transaction accuracy, operational discipline, consultative service, and relationship-based banking. This role supports both teller and platform responsibilities within the branch while engaging customers in meaningful conversations, identifying financial needs, and connecting them to appropriate banking solutions, digital tools, and internal business partners. The Universal Banker is accountable for owning each customer interaction from start to finish, maintaining strong cash controls and compliance standards, recognizing referral opportunities, and contributing to branch growth, customer retention, and overall performance goals. This position supports Peoples Bank’s mission, core values, and customer-focused sales culture by consistently delivering an Exceptional Customer Experience (ECX).
Qualifications High School diploma or equivalent required1-3 years of experience in banking, retail sales, or customer service preferred
Cash-handling experience preferred
Knowledge, Skills, and Abilities Strong customer service skills with a relationship-building mindset
Effective communication and active listening skills
Sales and problem-solving ability with a consultative approach
Attention to detail and commitment to accuracy
Ability to multi-task and adapt in a fast-paced environment
Proficiency with banking systems, CRM tools, and technology
Deliver a consistent, high-quality customer experience aligned with ECS standards
Engage customers through proactive, needs-based conversations
Demonstrate accountability for customer outcomes and personal performance
Meet assigned scorecard goals and maintain high transaction accuracy
Collaborate effectively to achieve branch and team goals
Maintain consistent referral and customer follow-up activity aligned with branch goals

#J-18808-Ljbffr Peoples Bank