Head of IT Support (f/m/d)

a subsidiary of Quanta Services, Inc.(We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in power, transmission, distribution, and substation projects. We are a leading full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the Pacific Northwest and neighboring states.

We are proud to be working with some of the region’s largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide both current and strategic, forward-thinking energy infrastructure, delivery, and solutions.

seeks a great IT Director to join our team at our company headquarters in Sumner, WA .

The IT Director sits at the center of how Potelco operates, reporting to the Chief Financial Officer and partnering with the Potelco executive team to lead the technology function that supports every part of the business, from field crews and project managers to payroll, finance, and client-facing operations. This role owns the direction, the team, and the roadmap for IT, driving the strategic evolution of the department so it can scale and grow alongside the business.

Potelco relies on homegrown field data capture and key business applications, integrated with its ERP, that support the operational backbone of the company. the IT Director will direct Phase 2, the strategic modernization of the application and underlying platform, while also unifying the IT department itself, historically split between development and operations, into one cohesive, forward-looking organization.

Lead the IT Organization

Lead and grow the IT organization, including the development and IT operations teams, ensuring the department is structured and staffed to support Potelco through its next phase of growth.

Develop and mentor the IT leadership team, including the Development Manager, IT Operations Manager, and Data and AI Lead, and set the vision for a modern IT function at Potelco.

Oversee Modernization of IT Department

Direct modernization of Potelco's key business applications and technology platform, serving as the technical steward of the roadmap while business units retain ownership of operational processes.

Identify practical opportunities for data, analytics, AI, and automation to improve field data capture, process automation, and decision-making across the business.

Unify IT strategy across infrastructure, application development, and IT operations, replacing a historically siloed structure with one cohesive department and a culture of proactive engagement rather than reactive support.

Serve as a strategic and operational technology partner to the CFO, the Potelco executive team, and functional leaders, translating business goals into technology roadmaps and technology tradeoffs into business language.

Manage IT budgets and vendor relationships with a focus on total cost of ownership and business outcomes.

Ensure IT operations and controls support SOX compliance, internal audit readiness, and public company requirements.

Coordinate with Quanta Corporate IT

Partner with Quanta Corporate IT on cybersecurity, infrastructure standards, enterprise applications, and shared services, advocating for Potelco's needs while maintaining alignment with enterprise standards.

Bachelor's degree required; Information Systems, Engineering, Construction Management, or a related field preferred.

Twelve or more years of experience in technology leadership, including at least five years at the Director level or equivalent, in operationally complex, project-driven environments.

Strong business acumen, with an understanding of how the business makes money, manages risk, and how technology creates or destroys value.

Demonstrated experience building, scaling, and shaping an IT organization, including hiring, structuring, prioritizing, and delivering under real resource constraints.

Familiarity with data and analytics strategy and a practical understanding of where data-driven decisions create value in field-based operations.

Practical understanding of how AI and automation are changing business operations, from field data capture to process automation to intelligent support.

Demonstrated experience leading modernization across the full stack, from application to platform to operations, and the ability to lead the team doing the technical work.

Experience managing IT budgets and vendor relationships with a bias toward total cost of ownership and business outcomes.

Exceptional communication skills, with the ability to work directly with the CFO, the Potelco executive team, field operations leadership, and Quanta Services corporate stakeholders.

Experience in utility contracting, electric transmission and distribution, or a related heavy-operations industry.

Experience running union-covered payroll operations and understanding how contractual obligations shape technology decisions.

Operational familiarity with ERP systems and enterprise application architecture.

Familiarity with commercial contract structures where technology scope and support obligations are embedded.

Experience within the Quanta Services family of companies, or with other large corporate operating company structures.

Dental Insurance

• Flexible spending account
• Health insurance
• Life insurance
• All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.

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