Client Services Banker

Description

Position Purpose

Branch Banker Team Member demonstrates a commitment to delivering quality service. This position provides the best‑in‑class service to our customers by using the tools and resources provided to assist with their financial needs.

What you’ll do

Process financial transactions with speed, efficiency, and accuracy.

Inform staff of operational changes

Maintain adequate cash controls

Create and maintenance debit cards

Open and maintain deposit products and services

Initiate wire transfers

Understand Bank’s products and services

Interact with customers to determine needs, cross‑selling and referral opportunities

Resolve customer questions/problems

Comply with state and federal laws as well as Bank policies and procedures.

Perform other duties as assigned

Requirements

Where you’ll shine:

High school diploma or equivalent

Excellent communication skills

Self‑motivated and detail oriented

Working knowledge of Microsoft Word and Outlook

Chooses right over easy

Offer outstanding customer service

Focused on bettering community and supporting team

Exhibits adaptability

Where we shine

Offering a full suite of benefits including medical, life, dental, and vision insurance plus generous paid time off

Supporting associates and their families; we embrace the importance of caring for oneself and our families

Surrounding ourselves with smart, driven, and diverse individuals

Valuing integrity, commitment in regard to our daily duties, and the Bank as a whole

Supporting local philanthropic, cultural, and artistic initiatives and organizations that our employees value

Devoted to the communities in which we serve as we help those who form the creative backbone of our market’s future economy and business value

Bank of Clarke is “Great Place to Work” Certified through June 2025

“Top Virginia Employer for Interns” award recipient (2023,2024,2025,2026) through Virginia Talent and Opportunity Partnership (V‑TOP)

Working Conditions

The individual will be required to be flexible during standard bank operating hours. Business travel may be necessary to attend training opportunities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EEO M/F/V/D

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