Head of Strategy (Remote)

Position Overview The Opportunity In this position, you will be responsible for leading the development of access and contracting strategy recommendations across Genentech’s portfolio of products for key customers within a managed care segment, as well as leading high-impact cross-portfolio strategies. The role serves as a critical subject matter expert within a segment, providing analytical rigor, strategic recommendations, and negotiation strategy to Customer Engagement (CE) Account Teams and Market Access leaders. It also acts as a liaison between CE Account Teams, Squads (aligned by therapeutic area), and Pricing, Contracting, and Distribution (PCD) leads for a product or therapeutic area, playing a crucial part in developing and executing forward-looking customer segment strategies with a customer‑centric approach to assess access and contracting impacts.

Key Responsibilities Lead the development of access and contracting strategies and recommendations, from strategy through execution, to maximize patient access and protect Genentech’s profitability across all products and multiple key customers within a segment.

Serve as a liaison between CE Account Teams, PCD, and Squad/Access Business Partners to develop customer strategies aligned with Brand/TA priorities.

Navigate substantial ambiguity and lead high-impact, cross‑portfolio initiatives to develop access and contracting strategies for new customer types, new segments, and/or TAs or segments requiring innovative access approaches or where Genentech has limited experience.

Provide negotiation support to account teams by clarifying the rationale behind access strategies, anticipating customer reactions and needs, and providing relevant negotiation talking points as appropriate.

Participate in customer‑facing engagements and negotiations, as appropriate.

Synthesize key contract performance insights across multiple key customers within a segment and identify and share scalable insights or key learnings with relevant leaders (e.g., Squad Leads, CE National and Regional VPs, Access Steering Committee, and others) to inform contract decision-making and influence product‑level contracting strategies.

Support strategic account planning with key customers, considering future customer capabilities, brand and portfolio objectives, evolution, and shared priorities across both Genentech and key customers in the near‑ and mid‑term.

Leverage customer insights and incorporate the customer’s perspective to shape the account landscape concerning access and contracting challenges, then translate these insights into actionable solutions.

Explore, develop and maintain access and contracting strategies across the portfolio, specifically for the Provider Group customer segment.

Identify and analyze key internal or external trends (including customer evolution, policy reform, industry shifts, and other events) to anticipate unforeseen challenges and translate these insights into customer‑level impact.

Support US Leadership Team deliverables and ensure collaboration across a multitude of US Commercial Units and Leadership Teams: Customer Engagement, Public Affairs and Access, Squad Leaders, and Channel "Contract Management.

Collaborate closely with multiple Customer Segment Strategy leaders and stakeholders across multiple functions (Customer Engagement Account Teams, Policy and External Affairs, Pricing, Contracting & Distribution, Channel and Contract Management, Strategic Analytics & Insights, Marketing, and others) to generate insights and develop holistic customer solutions that align with organizational/TA goals.

Partner with and influence CE Leadership, Squad Leads, Access Business Partners, Channel & Contract Management teams, Marketing, Legal, and others on access and contracting strategies for key customers within a segment.

Provide guidance to Senior Leaders as appropriate on key customer engagements and contracting approaches to inform contracting‑related strategy decisions for the portfolio.

Provide strategic input and guidance on key policy efforts led by External Affairs, Legal and Government Pricing that may impact pricing and contracting efforts.

Connect with Segment and Regional account leadership in assigned areas to build alliances with targeted customer engagements, address any practice or facility‑specific reimbursement challenges and identify areas of partnership supporting current and future Genentech products.

Upskill Access knowledge across both Customer Engagement, Marketing, and Squads.

Critical Skills Commercial Strategist : Ability to identify potential threats, mitigate risks, and leverage emerging opportunities in a constantly‑evolving landscape.

Data‑Driven : utilizes data and trends to inform a strategic direction.

Ability to flex communication styles and tactics to resonate with various audiences.

Customer‑Minded : Balances customer needs and internal priorities to create win‑win solutions.

Segment Expert : Expert understanding of managed care and subject matter expert within the relevant customer segment.

Required Qualifications Class of: Bachelor’s Degree in a relevant discipline.

Five or more years of relevant work experience in the pharmaceutical industry, such as payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance.

Five or more years of work experience in a Market Access function.

Broad and diversified US Market Access experience to include multiple therapeutic areas.

Expertise in pricing, contracting, distribution and/or policy strategies within the US segment landscape.

Deep understanding of reimbursement environment and strategy within a segment.

Preferred Qualifications MBA or other advanced degree.

Direct customer experience in the relevant segment.

Location and Travel Primary preferred location is South San Francisco at our Genentech Campus; however, the position is full‑time remote‑eligible. Relocation benefits are not offered. Estimated travel is 25% including account planning and customer interactions; remote candidates may be expected to travel on short notice for on‑site support.

Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors allowed by law. A discretionary annual bonus may be available based on individual and company performance.

It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company’s policy prohibits unlawful discrimination, including but not limited to discrimination on the basis of protected veteran status, individuals with disabilities status, and is consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing the accommodations form.

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