Hotel Head Of Housekeeping

Are you ready to be a part of a great team with many growth opportunities? Join us as an Executive Housekeeper where your contributions will make a significant impact on our guests' experiences!

As the leader of the Housekeeping Department you will be responsible for managing the housekeeping and laundry facilities of the hotel in a safe and cost effective manner in order to achieve maximum guest satisfaction and protect the assets of the hotel. Plan, assign and supervise the daily activities of the housekeeping and laundry staff.

Assumes the role of a housekeeper, laundry person or house person as needed.

Conducts continual inspections to determine hotel’s overall level of cleanliness and condition.

Schedules and supervises all rotational and special cleaning programs as needed.

Ensures the team has the tools and equipment necessary to carry out the job.

Manages Lost and Found.

Coordinates availability of rooms with front of house management.

Keep accurate and current records, logs, parts list, and manuals.

Monitors the responses on customer comment cards; Maintain proper inventory levels managing cost per room for supplies and labor; performs a monthly inventory.

Selects qualified associates and provides orientation and training. Conducts skills training on a regular basis.

Determines and communicates standards of performance to associates.

Ensures that disciplinary action is taken as required utilizing consistency, fairness and respect within the framework established by Hotel’s guidelines.

Working in other areas of the hotel when needed to assist operations.

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Utilizes Management Company resources effectively by communicating on a regular basis.

Excellent communication, organizational and customer service skills required.

At all times projects a favorable image of the Hotel to the public.

Must have open availability work weekends and holidays.

Operate, adjust, attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service.

We are an organization driven by our Guiding Principles - Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

Training & Development

Medical

Holiday Pay

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.

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