Support Services: Housekeeper I

The Houseperson/Houseman does the following duties:

ESSENTIAL FUNCTIONS

Assists housekeepers with removing linen and trash from all check out rooms

Stocks linen storage closets and keeps them free of debris and anything that may be a trip or fire hazard

Responds to guests special requests for miscellaneous items like cribs. extra towels, etc

Helps keep outside grounds and parking lot areas free of trash and debris.

Helps the housekeepers make beds or clean rooms if necessary

Unloading shipments from delivery truck

All other duties as assigned

COMPETENCY

Problem Solving - Identifies and resolves problems in a timely manner;

Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;

Team Work - Contributes to building a positive team spirit.

Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Organizational Support - Follows policies and procedures including but not limited to, dress code policies

Adaptability - Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time.

Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies
appropriate person with an alternate plan.

Initiative - Asks for and offers help when needed.

Planning/Organizing Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Treats others with respect and consideration regardless of their status or position.

Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own
work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses
equipment and materials properly.

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