Head of Marketing (Temp)

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Incumbent can work in either the Marshalltown or Newton, IA office. We are seeking a Developing Markets Officer that will be tasked with cultivating new and servicing existing business relationships with producers who are starting, growing, or transitioning a farm, ranch, or agribusiness. As the primary point of contact, this role is responsible for the 1:1 relationship with the Young and Beginning customers throughout their education and financing journey. This sales-focused role will be responsible for the marketing and promoting of all the association’s core products, in addition to the association’s specialized products for the young and beginning segment. This role covers multiple offices across regional territories and is a trusted advisor to customers, prospects, industry, and educational influencers.

Customer Growth, Retention, & Portfolio Churn

Sell and promote loan products to influencers, prospects, and customers; routinely update prospect and influencer lists and maintain marketing and call planning information on customer contact software to build a healthy pipeline. Develop and implement business plans that will increase the Association’s market share in the assigned customer segment.

Design innovative credit packages, advise customers on financial information, and competitively price loans based on risk and profitability. Assist sales teammates focused on other customer segments to grow and expand market share. Cultivate a professional presence and expertise within assigned segment through collaboration with educational influencers, commodity groups, and networking with agricultural industry contacts.

Identify and implement specific credit offerings and structures tailored to young and beginning customers and prospects. Advise customers of loan decisions. Provide expert advice and counsel to the customer related to their financial position and future credit needs.

Service assigned portfolio including satisfying loan conditions/covenants, preparing customer loan service plans, and establishing and maintaining sound credit and loan administration.

Monitor loan performance on assigned portfolio, including completion, monitoring, and performance of loan servicing plans. Provide regular and ongoing updates with regional leadership and credit teams relative to customer and portfolio progress

Outreach & Education

Promote the young and beginning program to external industry influencers and educational influencers.

Plan and facilitate financial workshops for the assigned portfolio, other customers, and prospects

Participate in training, peer learning, and engage with retail leadership, and others to increase consistency and efficiency in administering the young and beginning program.

Provide in-depth 1:1 coaching and counseling with customers to help develop financial and business acumen. Including training customers on Association provided tools that can assist the customers in understanding how to compile and use their financial information

Travel
Percentage of time required to travel during the day - 70%

Percentage of time required to travel overnight - 30%

Minimum 4 years Bachelor's Degree in Agribusiness, Accounting, Finance, Agriculture Economics, Education, Marketing or Business Administration or closely related field

6+ years of experience in Lending/credit analysis experience, to include experience in the full economic cycle of agriculture, with the Farm Credit System or a related agricultural credit organization. Prefer a minimum of 5 years of relationship management and/or sales experience

Proficient in Windows environment using Microsoft Word, Excel, Teams, and Edge.

Proficient in using Salesforce, loan origination software and other applicable computer systems and software applications.

Utilize and embrace technology to improve customer experience, organizational efficiency, and business results. Effectively and proactively use technology to engage customers allowing for efficient servicing of a designated number of customers

For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:

Comprehensive medical, dental, and vision insurance

Retirement Plans: 401(k)

Paid Time Off: Vacation, sick leave, paid holidays, and parental leave

Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay

AgCountry has 44 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.

AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.

#J-18808-Ljbffr Farm Credit Services of America